User Accounts
Add your whole team without blowing your budget
Paid users get full platform access. Everyone else—drivers, requesters, view-only staff—gets a free account with exactly the access they need.
Paid Users
Full platform access
Your maintenance managers, technicians, and engineers. Anyone who needs to create work orders, manage assets, or access reports.
Priced per your plan
$20–55/user/mo
- Full asset management
- Create & manage work orders
- Inventory & parts tracking
- Reports & analytics
- Workflows & automation
- Integrations & API access
- User management & settings
- Mobile app (full access)
Best for:
Free Users
Limited access, unlimited accounts
Everyone else. Staff logging issues, drivers doing checklists, tenants submitting requests, finance reviewing costs. Exactly what they need—nothing more.
Always
Free forever
Issue Reporters
Anyone who spots a problem and needs to log it
Operators & Drivers
Complete checklists, log defects on assigned assets
Requesters
External users submitting maintenance requests
View-Only
See reports and dashboards without editing
Billing & Finance
View costs, approve purchase orders
Best for:
What free users can do
Different roles, different access levels. Everyone gets exactly what they need to do their job.
Issue Reporters
Free, unlimitedAnyone who spots a problem and needs to log it
- Log issues on any asset
- Attach photos and notes
- Track their submissions
- Mobile app or web portal
Operators & Drivers
Free, unlimitedComplete checklists, log defects on assigned assets
- Daily inspection checklists
- Log issues and defects
- View assigned assets only
- Mobile app access
Requesters
Free, unlimitedExternal users submitting maintenance requests
- Submit maintenance requests
- Track ticket status
- Receive updates
- Web portal or email
View-Only
Free, unlimitedSee reports and dashboards without editing
- View dashboards
- Access reports
- See asset status
- No edit permissions
Billing & Finance
Free, unlimitedView costs, approve purchase orders
- View maintenance costs
- Approve purchase orders
- Access financial reports
- Budget tracking
Why are these accounts free?
Most of your team just needs to log stuff. A driver doing a walkaround check doesn't need access to reports or workflows. A tenant reporting a leaky tap doesn't need to see your asset register. Charging them the same as your maintenance manager doesn't make sense.
Charging everyone punishes adoption. If adding 30 drivers costs $600/month extra, you'll find workarounds—paper forms, WhatsApp groups, shared logins. That defeats the purpose of having a system.
We win when you actually use the platform. The more people logging issues and completing checklists, the more value you get. The more value you get, the more likely you stay. Simple.
Ready to add your whole team?
Start your free trial. Add as many free users as you need.