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No sales gate · no "book a demo" button

Reach a real person,
not a pipeline stage.

AssetOS is founder-built and founder-run. When you email, you reach the people who built it — the ones who wrote the code, set the prices, and fix the bugs. Usually within a working day.

Support responseAnswered by an engineer · not a queue
Time zonesUTC+0 → UTC+13
Before you write

Most questions answer themselves in the trial.

We'd rather you poke the product than email us. Seriously — no sales call required, full feature set for 14 days.

Start free trial14 days, full product, no card.See pricingAll tiers published. No haggling.Compare vs competitorsIncluding where we lose.GuidesChecklists and how-tos on the blog.Security & privacyEncryption, GDPR, subprocessors.
What do you need, exactly?
I'm evaluating & want to talk to a human
Not an SDR — the founder, directly. 30 minutes max, no slide deck.
⏱ Reply <1 working day· Founder-led
I'm a customer & something's broken
Bugs, outages, billing questions, "how do I…" — you get the fastest humans.
⏱ Straight to an engineer· On-call 24/7 P1
Integration, reseller, or agency partnership
We have a real API, real webhooks, and real partners who make real money. Let's talk.
⏱ Reply within 2 days
Security disclosure or compliance questionnaire
Responsible disclosure welcome. GDPR DPA available on request.
⏱ Acknowledge within 4h· PGP available
Press, analyst, or podcast request
Founder interviews, data embargoes, funding rumours — we'll say yes or no within a working day.
⏱ Reply same-day
Something else
Hiring, feedback, a very specific "what if…", a correction on our website. All welcome.
⏱ Reply within 2 days
Write to us · plain email, plain human

Talk to a human before buying

You'll get the founder — 30 minutes, no slides. Tell me what you're trying to solve and who's involved.

→hello@assetos.io

By sending, you agree to our privacy policy. We never sell your email, period.

The human actually reading this.

Not a call-centre, not a chatbot, not outsourced. Small team, founder-led — the people reading your email built the product and have the authority to act on it immediately. No escalation paths.

Shane Price
Shane Price
Founder · reads every message that comes in

“You're not filing a ticket into a queue. Whoever answers works on the product itself, so you get an actual answer rather than a holding reply — usually within a working day.”

HandlesProduct questions, technical escalations, security reviews

Questions we get
about getting in touch.

Answered plainly. These aren't generated FAQ items from an SEO plugin — they're the actual questions people ask us, with the actual answers we give.

Because we'd rather you try the product than sit through a 45-minute slide show controlled by someone who can't actually fix your bugs. Our free trial is the full product. You can import your asset list, create work orders, and decide in an afternoon whether it fits.

If you still want a call after trying it, we're happy to — but it'll be a founder or product manager, not a rep.

The meta-honest version: demos are a tactic for hiding weaknesses behind a persuasive script. Product trials reveal them. We're making a bet that the product holds up.
Where to find us

No layers between you and the person who can fix it.

Small means the person who reads your email has commit access, pricing authority, and a strong personal interest in keeping your business. Tier-1 support doesn't have any of those.

Response hours · UTC

08:00 – 20:00 most days
Usually faster than that

Security

GDPR DPA · Responsible disclosure
Reports available on request