The heartbeat of your operations.
Something breaks, someone fixes it. Create, assign, and track work orders from report to resolution. Preventive maintenance, mobile access, and real-time status—nothing falls through the cracks.
What is Work Orders?
Something breaks, someone fixes it. Create, assign, and track work orders from report to resolution. Preventive maintenance, mobile access, and real-time status—nothing falls through the cracks.
Something breaks. Someone needs to fix it. Work orders are the heartbeat of AssetOS—capturing what needs doing, who's doing it, and making sure nothing falls through the cracks.
From report to resolution
The coffee machine on floor 3 stops working. Someone logs it in AssetOS—takes 30 seconds. The work order captures the asset, the location, what's wrong. It gets assigned to Dave, who gets a notification on his phone. He sees the machine's history, grabs the right part from his kit, fixes it, logs the repair. Done. The whole thing is tracked, timestamped, and linked to the asset's maintenance history. No emails. No "did anyone look at this?" conversations.
Create Work Orders in Seconds
Logging work shouldn't be work. Create a work order with the essential details—what's broken, where it is, how urgent. Use templates for common issues. Attach photos. Link to the asset. Your team spends time fixing things, not filling out forms.
- Templates for recurring issue types
- Photo and file attachments
- Automatic asset linking
- Priority levels and SLA tracking
Assign and Dispatch
Get work to the right person. Assign manually, or let AssetOS route based on location, skills, or workload. Technicians see their assignments on mobile. Dispatchers see the full picture. Everyone knows who's doing what.
- Auto-routing by location or skill
- Workload balancing across teams
- Mobile notifications for new assignments
- Reassignment and escalation
Track Progress in Real Time
Know where every work order stands. Open, in progress, waiting on parts, complete—status updates flow through the system. Managers see dashboards. Technicians update from the field. No more chasing people for updates.
- Real-time status tracking
- Progress updates from mobile
- Time logging and labor tracking
- Parts and materials used
Complete and Document
Closing a work order captures everything. What was done, how long it took, what parts were used, who signed off. Completion notes and photos become part of the asset's permanent history. Compliance, warranty claims, future troubleshooting—it's all there.
- Completion checklists and sign-off
- Before/after photo documentation
- Parts used and inventory deduction
- Automatic update to asset maintenance history
Preventive Maintenance
Don't wait for things to break. Schedule recurring maintenance and let AssetOS generate work orders automatically. Time-based, usage-based, or calendar-triggered—maintenance happens on schedule without manual effort.
- Recurring schedules (daily, weekly, monthly, yearly)
- Usage-based triggers (hours, miles, cycles)
- Automatic work order generation
- Maintenance calendar view
Mobile-First for Field Teams
Your technicians aren't at desks. AssetOS works where they work—on phones, on tablets, in the field. View assignments, update status, log time, take photos, access asset history. Everything they need, in their pocket.
- Offline mode for areas without signal
- Camera integration for photos
- Barcode and QR scanning
- Push notifications for new work
AI-Powered Predictive Maintenance
Coming SoonOur AI engine will analyze asset performance, maintenance history, and failure patterns to predict when maintenance is needed—before something breaks. Proactive alerts, optimized schedules, reduced downtime.
Related Features
The foundation of asset management.
Audited entities, role-based access control, and core infrastructure that powers everything else. Every action tracked, every change logged, every permission enforced.
Automation that just runs.
When something happens, make something else happen. Notifications, escalations, approvals, and field updates—all triggered automatically. Build without code.
Stay ahead of every deadline.
Fire extinguisher inspections, MOT renewals, warranty conditions, calibration schedules—get alerted before anything lapses. Audit-ready, always.
See work orders in action
Try AssetOS free and see how easy maintenance tracking can be.