SysAid is built for IT service management, not physical asset maintenance. If you’re managing equipment, vehicles or facilities, we’ll move your data into a purpose-built CMMS — free with any annual plan.
We move your data out of SysAid and into a clean, mobile, audit-ready system — and we do the moving.
| ID | Asset | Status | Last svc |
|---|---|---|---|
| 001 | Pump A | OPEN | #N/A |
| 002 | ▓▓▓▓ | #ERR! | 12/09/14 |
| 003 | Boiler | ???? | |
| 004 | HVAC-2 | OPEN | 03/11/12 |
SysAid works for some teams. Here’s what usually pushes people to switch.
SysAid tracks IT assets and help-desk tickets. It doesn’t handle preventive maintenance for physical equipment, compliance deadlines or work orders for field technicians.
SysAid sits at the top end of the price range. Teams managing physical assets often pay ITSM prices for features they don’t use.
The admin portal and workflow builder are common complaints. New users face a steep learning curve for tasks that should be simple.
SysAid offers a mobile web experience, not a true native app. Field technicians logging work on-site need something better.
Four steps. You do the first one; we do the rest.
Hand us a CSV, a database backup, an API key, or a read-only login — whatever you have. No clean-up required on your end.
Your asset records come across with the fields you already track, mapped into AssetOS. We dedupe and tidy as we go. Work order history, PM schedules and attachments aren’t part of a migration yet. If they matter to you, tell us and we’ll look at what your export holds.
Before anything goes live, you get a private workspace loaded with your data. Nothing is final until you sign off on it.
When you’re happy, we flip it live. The migration is included free with any annual plan. Keep your old system running in parallel as long as you like.
Your asset records come out of SysAid with the fields you already track.
If your current tool exports to CSV or Excel, or has an API, send us what it gives you. These are the common ones.
Switching feels risky. We take the risk off the table.
You see your data in a staging workspace and sign off before anything becomes your live system.
Keep your old system running alongside AssetOS for as long as you need. No hard cut-over.
One-click export, any time. We moved you in; we’ll never hold your data hostage to keep you.
Still comparing options? Compare SysAid alternatives →
Yes. SysAid supports CSV/Excel exports of assets, tickets and lists, and has an API. Hand us the exports or API access and we map your asset records into AssetOS for you — you don’t have to figure out the field mapping yourself.
They don’t come across as AssetOS work orders yet. A migration covers your asset records today, so keep a SysAid export for past tickets. Tell us what you have and we’ll say what’s possible before you commit.
No. SysAid is an IT Service Management (ITSM) platform. It manages help-desk tickets and IT assets, not preventive maintenance for physical equipment. That’s exactly the gap AssetOS fills.
Nothing — it’s included free with any annual AssetOS plan. We scope your SysAid data first and confirm it’s covered before you commit.
Yes. You can run both in parallel while you validate AssetOS. You review your migrated data in a staging workspace before anything goes live, and you can export from AssetOS at any time.
We also have dedicated migration guides for these systems.
Free with any annual plan. We map your data, you review it, then we go live. Tell us what you’re on today.